Privacy Policy

Welcome to Deepinfinity.ai ("Deepinfinity.ai", "we", "our", or "us"). We value user ("you" or "your") privacy and are committed to protecting your personal data. This privacy policy outlines our practices regarding the collection of information about you, that directly identifies you, or that makes you identifiable ("personal information"). This includes how we use and share personal information when you interact with our website at deepinfinity.ai (the "Site") and/or our associated services offered in connection with the Site (collectively with the Site, the "Service" or "Services"). Please note that we strive to follow the philosophy of ensuring the minimum necessary amount of personal information is disclosed, retained, or collected, adhering to the principle of maximizing security by minimizing data.

Scope of This Policy

This Privacy Policy pertains to how we use your personal information when you use the Service, either as an individual customer or when you access the Service via one of our corporate customers' accounts. When personal information is used in the manner outlined in this Privacy policy, we are responsible for the control and processing of your personal information. Please note that this Privacy Policy does not cover or apply to our processing of information pertaining to employees, contractors, or applicants working with Deepinfinity.ai.

This Privacy Policy sets out how we use personal information. It does not cover our use of information that is not considered "personal information" (or similar terms) under applicable law. This means that it does not cover our use of deidentified, aggregate, or anonymous information.

Where the scope of this Privacy Policy is insufficient to cover a specific inquiry, request, or requirement for personal information, we may provide an addendum to the current Privacy Policy or an additional Privacy Policy in its entirety.

1. Information Collection and Use

Information That You Provide

We collect personal information that you submit directly to us. The categories of information we collect can include:

Registration Information. We collect personal, professional, and/or business information that you provide when you register for an account on the Site. This information may include your name, email address, phone number, city, province, country, and professional registration number.
Payment Information. Use of our Service requires an active subscription. We currently use Stripe as a third-party payment processor — we do not retain any personally identifiable financial information such as credit card numbers. To view Stripe's privacy policy, please visit: https://stripe.com/privacy.
Communication. If you communicate with us through any paper or electronic form, we may collect your name, email address, mailing address, phone number, or any other personal information you choose to provide.

Information from Third Party Sources

We may receive personal information from our business associates, providers, and shareholders. This may include:

Single Sign-On. We offer single sign-on (SSO) with corporations such as Microsoft, allowing you to log in with existing credentials.
Social Media. When you engage with our Site via social media, we may receive data from the social network based on your privacy settings.
Information from Other Sources. We may acquire information from third-party providers, shareholders, or during events like mergers and acquisitions.

Additional Uses of Personal Information

Operating and enhancing the Service, including the provision of its features and functionality.
Communicating with you, addressing your inquiries and concerns, notifying you of Service changes.
Enforcing our Terms of Service, resolving disputes, and protecting our business interests.
Engaging in marketing and advertising activities. Personal information is not shared with third parties for marketing, except when explicitly submitted by you for that purpose.
Analytics and research.
Complying with legal and contractual requirements.

We may share your personal information in the instances described below:

Third-Party Service Providers and Business Partners. We may share your personal information with third-party service providers or business partners who help us deliver or improve our Site or Services. These third parties are subject to reasonable confidentiality terms.
As Required by Law and Similar Disclosures. We may share personal information as required by law or subpoena or if we reasonably believe such action is necessary to comply with law, enforce our Terms of Service, or protect the rights and safety of Deepinfinity.ai and others.
Within Our Companies. We may share personal information with other companies and brands owned or controlled by Deepinfinity.ai.
Business Transfers. We may transfer any information we collect in the event we sell or transfer all or a portion of our business or assets.
With Your Consent. We may share information with your consent or at your direction.

3. Managing Your Information

Email Communications

From time to time, we may send you emails regarding updates to our Service, products or services, notices about our organization, or information about products/services we offer. If you wish to unsubscribe from such emails, simply click the "unsubscribe link" provided at the bottom of the email communication.

Modifying Account Information

If you have an online account with us, you have the ability to modify certain information in your account through the account options provided on the Site. If you would like to request access to, or correction or deletion of personal information, you may send your request to us at the email provided below.

4. Cookies and Tracking Methods

On our Site, both we and our third-party collaborators automatically gather specific usage and device-related details using cookies, web beacons, scripts, and other tracking technologies. These may collect:

Device and Software Information. IP address, browser type, internet service provider, device specifications, operating system, and timestamps.
Mobile Device Access. Unique device identifiers, mobile carrier details, and device type, model, and manufacturer information.
Usage Data. Pages you visit, links you click, email interactions, and types of devices you use.
Analytics. Aggregate data used to remember your information, deliver personalized content, monitor metrics, and enhance service offerings.

If you would prefer not to accept cookies, most browsers will allow you to change your browser settings to notify you when you receive a cookie, disable existing cookies, or set your browser to automatically reject cookies.

Note: We do not engage in online targeted advertising.

5. Data Retention and Security

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. All data is stored on servers maintained by third-party providers.

Deepinfinity.ai cares about the security of your information and uses commercially reasonable physical, technical and organizational measures designed to preserve the integrity and security of all information we collect. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Third-Party Websites and Services

For your convenience, our Site may provide links to third-party websites or services that we do not own or operate. We are not responsible for the practices employed by any websites or services linked to or from the services. Your browsing and interaction on any other website or service are subject to the applicable third party's rules and policies, not ours. We encourage you to review the privacy policies of any site or service before providing any personal information.

7. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly solicit or collect personal information from children under the age of 13. If we learn that any personal information has been collected inadvertently from a child under 13, we will delete the information as soon as possible. If you believe that we might have collected information from a child under 13, please contact us at [email protected].

8. Region Specific Disclosures

California. If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of personal information to third parties for their direct marketing purposes. Note we do not share your personal information with third parties for their own marketing purposes.

Nevada. Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information. Note we do not sell your personal information within the meaning of Chapter 603A. However, if you would still like to submit such a request, please contact us at [email protected].

9. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy from time to time in our sole discretion. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email address specified in your Deepinfinity.ai account and/or by placing a prominent notice on our Site. It is your responsibility to review this Privacy Policy periodically.

10. Contact Us

For additional inquiries about this Privacy Policy, please send us an email at [email protected].