Website & Company Privacy Notice · Last updated: 11 July 2026 · Replaces the version dated 29 December 2023
This policy is governed by UK GDPR and the Data Protection Act 2018 and explains how we handle personal data collected through this website. Our ICO registration reference is ZC195380.
DeepInfinity ("we", "us") is a clinical AI company headquartered in London, with additional teams in Hyderabad and Vijayawada, India. We build AI agents used by hospitals, diagnostic centres and radiology networks to support clinical documentation, registration and reporting workflows.
This policy is governed by UK GDPR and the Data Protection Act 2018. Our ICO registration reference is ZC195380.
This policy explains how we handle personal data collected through this website — for example when you fill in a contact form, book a demo, sign up to our newsletter, or apply for a role with us.
This policy does not cover patient data processed by our clinical AI agents (DeepScribe, DeepConverse, DeepSpeed Rad Agent and others) when deployed inside a hospital or NHS Trust. That processing is governed by the hospital's own privacy notice and by our separate Patient Privacy Notice, available from your care provider or on request.
If you are a DeepInfinity employee, contractor or worker, your data is covered by our internal Employee Privacy Notice, provided to you separately.
We do not collect special category health data through this website. If you are a patient, we do not process your data here — see "What this policy covers" above.
| Purpose | Legal basis |
|---|---|
| Responding to enquiries and demo requests | Legitimate interests (operating our business) / steps taken at your request prior to a contract |
| Sending you marketing/newsletter content | Consent (or legitimate interests for existing business contacts, where permitted) |
| Recruitment and hiring | Steps taken at your request prior to a contract / legitimate interests |
| Website security and fraud prevention | Legitimate interests |
| Analytics cookies | Consent, via our cookie banner (except where exempt under current PECR rules) |
Where our Hyderabad or Vijayawada teams access data collected via this website (for example, to respond to an enquiry or process an application), this is protected by the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.
We use essential, performance and functional cookies. You can accept all, reject non-essential cookies, or manage your preferences at any time via Cookie Settings in the site footer.
You have the right to:
To make a complaint about how we've handled your data, please use our Data Protection Complaints form — we'll acknowledge it within 30 days. If you're not satisfied with our response, you can complain to the Information Commissioner's Office (ico.org.uk).
To make a data subject rights request (access, erasure, etc.), please use our Data Subject Rights Request form or email [email protected].
This website is not directed at children, and we do not knowingly collect personal data from children through it.
We'll update this page when our processing changes, and update the "last updated" date above. Material changes will be highlighted on this page for 30 days.
Data protection queries: [email protected]
Registered office: 1 Benton Road, Ilford, IG1 4AT, United Kingdom.